Legal
Terms of Service
Last updated: 21 September 2026These Terms of Service (“Terms”) govern access to The Bay mobile application, the authenticated MOC Worldwide website and the related membership, community, event, place, marketplace and giveaway services (the “Service”).
The Service is provided by MOC Worldwide OÜ, registry code 17538821, at Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, Estonia (“MOC”, “we”, “us”).
By creating an account or using the Service, you agree to these Terms. Our Privacy Policy explains how we process personal data.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a contract. Information supplied during registration or a membership application, including your legal name, date of birth and phone number, must be accurate and kept current.
Membership is a curated community. We may require an application, a verified phone number, referrals, review, approval and an active subscription before access is granted. An approval, profile rank, honorary status or preview access is personal, non-transferable and does not give any ownership, employment, agency or governance right in MOC Worldwide OÜ.
2. Accounts and sign-in
You sign in with your Apple ID or with a link sent to your email address. A verified phone number is required to apply for membership. If your Apple ID hides your email address, add a recovery email you control so that you can regain access if you lose your Apple ID.
You are responsible for activity under your account and for keeping your Apple ID, email, phone, device and authenticated website sessions secure. Notify info@mocworldwide.com promptly if you suspect unauthorised use.
You may hold only one account. You may not sell, transfer or share an account, impersonate another person, or create a new account to evade a block, ban, lapse or expired approval. We may require reasonable verification to protect the account or community.
3. Membership states, ranks and the approval window
The Service uses the visibility states waitlist, accepted, member and banned, and the ranks outsider, hangaround, scout, explorer, navigator and patron. These are product access and community-recognition states.
- Approval window. When an application is accepted, you have 30 days to start a membership subscription. If no subscription starts within that window, the approval expires, the profile returns to the waitlist and you may apply again.
- Entry rank. A new paying member enters at the hangaround rank. Promotions are decided by MOC.
- Lapsed membership. If your paid access ends, member-only features stop immediately. Your last rank is held for 30 days; afterwards the profile moves down one rank every 30 days. When the last step ends, the approval expires and the profile returns to the waitlist. Renewing inside the window restores the rank held at that moment. The app shows the relevant dates.
- Fee-exempt access. The patron rank does not lapse. MOC may grant fee-exempt access, which may be time-limited or withdrawn and does not follow the ladder.
- Preview or promotional access may be ended or reset by MOC at any time stated in the promotion.
Unless MOC expressly grants fee-exempt access, active paid membership is required for member-only features. We may adjust states and ranks in accordance with the published membership process, subscription status, moderation decisions and governance features. Decisions on promotions, bans and Spaces are taken by MOC; any vote counts or thresholds shown in the app are internal rules and do not give any user a right to a particular outcome.
4. Subscriptions and payment
Apple subscriptions
The iOS app may offer monthly and annual auto-renewable subscriptions through Apple In-App Purchase. The exact price, currency, billing period and any trial are shown in the App Store purchase sheet before confirmation.
Payment is charged to the Apple Account at confirmation. The subscription renews automatically unless cancelled through Apple at least 24 hours before the end of the current period, subject to Apple’s applicable terms. Apple manages payment, renewal, cancellation and refund requests. Deleting The Bay or your account does not cancel an Apple subscription.
Stripe website subscription
The MOC website may offer an annual auto-renewable subscription through Stripe. The checkout page shows the total price, currency, taxes if applicable, billing interval and renewal terms before purchase. Stripe stores and processes the payment method.
The subscription renews each year until cancelled. It can be managed through the authenticated MOC billing page and the Stripe customer portal. Unless otherwise required by law, cancellation takes effect at the end of the current paid billing period and does not provide a partial-period refund. Deleting The Bay or your account does not by itself cancel a Stripe subscription.
General billing terms
Do not maintain overlapping Apple and Stripe subscriptions for the same membership. If duplicate subscriptions are created, each provider may continue billing until separately cancelled.
Prices and applicable taxes may change. We or the billing provider will give notice and obtain consent where required. Failure, reversal, expiry, refund or cancellation of payment may suspend member access and starts the lapse rules in section 3. Access may remain temporarily available during a provider grace period, but this is not guaranteed.
Nothing in these Terms limits refund, cancellation or consumer rights that cannot lawfully be excluded.
5. EU/EEA withdrawal rights
If you are an EEA consumer, you may have a statutory right to withdraw from a distance contract within 14 days. Where you ask for the membership service to begin immediately, you expressly request performance during that period. If you withdraw after performance has begun, we may charge a proportionate amount for the service supplied where permitted by law.
For an Apple purchase, use Apple’s refund and withdrawal process. For a Stripe purchase, send an unambiguous withdrawal request to info@mocworldwide.com with your account email and purchase date. You may use, but are not required to use, this wording:
I hereby give notice that I withdraw from my contract for MOC Worldwide membership, ordered on [date]. Name: [name]. Account email: [email]. Date: [date].
This section does not reduce any mandatory local consumer protection.
6. Acceptable use and community conduct
You must treat other users respectfully and use the Service lawfully. You must not:
- threaten, harass, bully, stalk, exploit or discriminate against anyone;
- post hate speech, sexual exploitation, non-consensual intimate material, unlawful nudity or content encouraging violence or self-harm;
- impersonate others or publish private or confidential information without authority;
- infringe copyright, trademark, privacy, publicity or other rights;
- send spam, scams, deceptive offers, malware or unauthorised commercial promotions;
- manipulate votes, reviews, ratings, referrals, invitations, giveaways, membership decisions, ranks or engagement, including by using more than one account;
- scrape, reverse engineer, overload, bypass security or access data without permission;
- circumvent the screenshot and screen-recording protection, or otherwise capture, record or redistribute member-only content, Moments or private messages outside the Service;
- contact, or attempt to contact, a user who has blocked you, or evade a block, ban, lapse or expired approval through another account;
- use referral or invitation features to message people who have not agreed to be contacted;
- add places, reviews, ratings or check-ins that are fake, paid for or not based on a genuine visit;
- use the marketplace for prohibited, stolen, counterfeit or unsafe goods;
- use events, location or QR features to endanger, deceive or track another person.
Use the in-app blocking and reporting tools for objectionable content, conduct, marketplace issues or harassment. Reports are reviewed by MOC staff. Contact support for urgent safety or legal concerns. Call local emergency services where there is an immediate danger.
We may investigate, remove or restrict content; limit marketplace, giveaway or community features; suspend access; reverse abusive actions; preserve evidence; and report conduct to authorities where appropriate.
7. User content
You retain ownership of content you create. You grant MOC a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for technical display, transmit and show that content solely to operate, secure, moderate and improve the Service. The licence lasts for as long as the content is present in the Service and for a reasonable period in backups, legal records or moderated evidence.
Some content is temporary by design: Moments disappear 24 hours after publication, Photo Dumps leave the main feed after 48 hours but stay on your profile, and meetup coordination chats are deleted 48 hours after the meetup date. Shared content that other users rely on may remain after you delete your account under the label “Deleted member”, as described in the Privacy Policy.
You represent that you have the necessary rights to post your content, including the consent of people you tag or photograph, and that it complies with these Terms. Other users’ content belongs to them and may not be reused outside the Service without permission or another lawful basis.
8. Conversations, confidentiality and screenshot protection
Member areas of the app are displayed with screenshot and screen-recording protection. This is a technical courtesy to members, not a guarantee. Do not assume that messages or member-only content will remain confidential: recipients can still describe, transcribe or otherwise disclose what they receive. You must not attempt to defeat the protection and must not share another user’s private information or content without permission.
Every member is a participant of the members-only group chat. Direct messages, group chats, event and listing chats and meetup coordination chats are visible to their participants. Blocking a profile hides you from each other in feeds, profiles, search, notifications and new conversations.
9. Events, signals, travel and locations
Events, places, travel indicators and meetup or request signals may be created by users and may be inaccurate, changed or cancelled. MOC does not guarantee an organiser, attendee, venue, route, check-in or event.
Use your own judgement, meet safely, respect venue rules and local law, and do not rely on the Service for emergency assistance. Organisers are responsible for their events, permissions, charges, capacity, safety information and compliance.
10. Atlas places and reviews
Atlas places combine map-provider data with member contributions. Reviews, ratings, tags and photographs are the opinions of the users who post them. MOC does not verify places or reviews and is not responsible for a venue, its availability or its conduct. MOC may remove a place. Collected places are a personal record and are deleted with your account.
Map imagery and place details are provided by Apple Maps and Google Maps Platform and are subject to their terms. Destination reference data is derived from GeoNames (licensed under CC BY 4.0) and Wikidata.
11. Greymarket marketplace
Marketplace listings and deals are made between users. Unless expressly stated, MOC is not the buyer, seller, payment provider, delivery provider, auctioneer or agent and does not take possession of goods.
Users are responsible for verifying counterparties, goods, ownership, condition, price, payment, delivery and legal compliance. Deal terms, feedback and ratings are recorded in the Service and used for seller statistics; a seller may be restricted after confirmed violations. Ratings and moderation tools reduce risk but do not guarantee a transaction. We may restrict listings or accounts and assist with reports, but we are not required to mediate or reimburse a user-to-user transaction.
12. Giveaways
MOC runs giveaways through the Service and is the promoter of every giveaway published in the app, responsible for the prize, its description and its delivery.
- Eligibility. You must be 18 or over and hold an account in good standing. A giveaway may be limited to members. MOC staff cannot enter. One entry per person; entries from additional accounts are void.
- Free entry. Participation is free of charge. No purchase or payment is required or accepted for an entry. Membership is not sold as, and does not count as, the purchase of an entry.
- Draw. Winners are selected at random among the eligible entries when the giveaway is drawn; if there are fewer eligible entrants than prizes, every eligible entrant wins.
- Notification and prizes. Winners are informed by direct message, which is also used to arrange delivery. Prizes are as described in the giveaway; there is no cash alternative unless the giveaway states one. Winners are responsible for any taxes that apply to them.
- Announcements. New giveaways are announced in the app.
- Integrity. MOC may void entries or a giveaway, and may restrict accounts, in cases of manipulation or ineligible entries. Giveaways are void where prohibited by local law.
13. Referrals and invitations
Members may vouch for applicants they know and may invite people by phone number; the invitation is sent from the member’s own phone. Invite only people who have agreed to be contacted. Referrals carry no reward unless MOC states one, and MOC may disregard referrals or invitations it reasonably suspects to be abusive.
14. Third-party services
The Service interoperates with Apple, Stripe, RevenueCat, Discord, Google Maps Platform and the other providers listed in the Privacy Policy. Their services are governed by their own terms and privacy policies. MOC is not responsible for a third-party outage, account decision or content, but this does not affect obligations MOC cannot exclude by law.
15. Service changes, updates and availability
We may maintain, update, add, remove or discontinue features. We may require an app update for security or compatibility. We do not promise uninterrupted availability and may temporarily restrict access, or show a maintenance screen, for maintenance, safety, legal or security reasons.
Material changes affecting an active paid subscription will be handled in accordance with applicable law.
16. Suspension and termination
You may stop using the Service and delete your account in the app. Billing subscriptions must be cancelled separately with Apple or through Stripe.
We may warn, suspend, restrict or terminate an account for a material or repeated breach, safety risk, fraud, non-payment, legal requirement or serious harm to the community. Where appropriate, we will provide notice and a reasonable opportunity to appeal by contacting support.
Provisions that by their nature should survive termination, including payment obligations, intellectual-property licences for retained legal records, disclaimers, liability and dispute terms, will survive.
17. Disclaimers
The Service provides a community platform and related technical tools. To the maximum extent permitted by law, it is provided “as is” and “as available.” We do not endorse or guarantee user content, users, events, venues, places, reviews, marketplace goods, availability, rankings or outcomes.
Nothing in these Terms excludes statutory guarantees or remedies that apply to consumers.
18. Liability
MOC is liable without limitation where liability cannot lawfully be limited, including for intentional misconduct, gross negligence, fraud, and death or personal injury caused by negligence where applicable.
For other claims, and to the extent permitted by law, MOC is not liable for indirect or unforeseeable loss, lost profit, lost opportunity, or loss caused by another user or a third-party service. For a paid consumer service, any financial cap will not be less than the remedies and minimum liability required by mandatory consumer law.
19. Governing law and disputes
These Terms are governed by Estonian law. If you are a consumer, this choice does not deprive you of mandatory protections of the country where you habitually reside, and you may bring proceedings in any court available under mandatory consumer law.
Please contact info@mocworldwide.com first so we can try to resolve a complaint. Estonian consumers may also contact the Consumer Disputes Committee at the Estonian Consumer Protection and Technical Regulatory Authority. EEA consumers may use the dispute-resolution body available in their country.
20. Changes to these Terms
We may update these Terms for legal, security or product reasons. We will publish the new date and provide advance or in-product notice of material changes where required. Continued use after the effective date constitutes acceptance only to the extent permitted by law.
21. Contact
MOC Worldwide OÜ
Registry code 17538821
Harju maakond, Tallinn, Kesklinna linnaosa
Tartu mnt 67/1-13b, 10115
Estonia
info@mocworldwide.com